FLEXKEEPING

Flexkeeping is a hotel operations platform designed to help teams work smarter, faster, and more efficiently. It simplifies everything through innovative automation and collaboration tools that save time and cut costs. Teams can eliminate manual admin and phone tag, while seamlessly communicating across departments—in any language.

From housekeeping to maintenance and beyond, hundreds of properties around the world trust Flexkeeping to transform their operations—so they can spend more time delivering unforgettable guest services.

Website: https://flexkeeping.com/

Products to choose:

Housekeeping Suite: An intuitive Housekeeping App to help you simplify your hotel operations. Access digital housekeeping checklists, automate operations, get real-time updates and so much more.
Maintenance Suite: Create, prioritise, and delegate hotel maintenance issues while monitoring all tasks in real-time. Flexkeeping also lets you manage preventive maintenance jobs, track work dynamics, and analyse staff performance.
Standard Operating Procedures (SOPs): Create custom digital hotel Standard Operating Procedures (SOPs) for any property with images, video tutorials, and documents. Instantly update and share these brand standards with your team via their smartphone or desktop.
Task Management: Assign, prioritize, and monitor to-do lists in one centralised channel. Stay updated with real-time notifications, eliminating the need for texts, calls, and emails.
Checklists: From conducting room inspections to proactive maintenance checks, access a comprehensive range of digital hotel checklists right from your smartphone or desktop.
Chat: Quickly discuss and resolve issues as they arise. Give context, keep records, reduce errors, improve response times and never miss a thing with real-time communication.
Lost & Found: Record, track, and digitally manage all lost & found items to ensure their swift return. Attach photos from any computer or device.
Guest Service Management: Manage every guest request and minibar consumption in one place. Boost F&B revenue and cut costs with automated room service dispatching, order tracking, real-time minibar handling, and consumption tracking.
Guest Feedback Management: Resolve guest complaints instantly and improve guest satisfaction. Flexkeeping lets you record, monitor, and investigate guest feedback, assign urgent service recovery tasks, and track the cost of complaints.
Analytics: Actionable Hotel Analytics and Data Reporting show you the bigger picture, so you can spot trends, detect bottlenecks, and start planning ahead. Making data-driven decisions means lower costs and less time wasted.