VIEW THE SCHEDULE

BEST STAY 2018 AGENDA - FIRST GLANCE

Take a fist look at the conference agenda for 2018

Our two day conference programme will be held in English and covering all industry hot topics as guest experience, HR in tourism, new trends in marketing and sales and so much more. Want to make your contribution to the programme outline, be a part of Best Stay Advisory Board or speak at the event? Feel free to contact Andrea - andrea@proper.com.hr

DAY ONE - THURSDAY, NOVEMBER 8

Winning the hospitality game today

Starting from  10:10 AM

Keynote - The influencer game: a new era of storytelling

Sophie Clarke, Social Media Manager EMEA, Radisson Hotel Group, Belgium

Starting from  11:10 AM

Panel: Searching for the ROI in trends like local, digital, simple, individual, smart

Robert Gasser, General Manager, Courtyard by Marriott Belgrade City Center, Serbia

Lloyd Cole, Director of Operations, The Chelsea Harbour Hotel, United Kingdom (TBC)

Starting from  11:50 AM

Coffee Break & Croissants

Speed networking from 12:20

Starting from  13:30 AM

Case study: Kempinski Discovery - our story of local experience redemption

Petra Zierer, Marketing & E-commerce Executive, Kempinski Palace Portorož, Slovenia

DAY TWO - FRIDAY, NOVEMBER 9

A vision of hospitality trends for tomorrow

Starting from  10:10 AM

Keynote - Enriching guests' digital experience in hotels: How far can we go and who cares?

TBC

Starting from  12:00 AM

Panel: Guest transportation today vs. tomorrow - How to plan ahead to attract more guests in the future?

TBC

Starting from  16:00 AM

The Best Networker Award & Best Exhibitor Award

For the first time at Best Stay, will be giving away 2 very special awards: One for the Best Networker , ie. a person who networked the most during the event, and one for the Best Exhibitor , a company that showcased their products or services in the best way, interacted
with the audience most and impressed most of our speakers - Stay tuned for more information!

Starting from  16:20 AM

Panel: What do we expect to see in the next five to ten years in hospitality? How to get the most out of what the future brings?

Alexander Schneider, Vice President, Nikki Beach Hotels & Resorts EMEA, UAE

Judit Sipos, Guest Relations Executive, The Ritz-Carlton Budapest, Hungary (TBC)

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