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SCHEDULE
BEST STAY 2018 AGENDA - FIRST GLANCE
Our two day conference programme will be held in English and covering all industry hot topics as guest experience, HR in tourism, new trends in marketing and sales and so much more. Want to make your contribution to the programme outline, be a part of Best Stay Advisory Board or speak at the event? Feel free to contact Andrea - andrea@proper.com.hr
DAY ONE - THURSDAY, NOVEMBER 8
Winning the hospitality game today
Starting from 10:10 AM
Keynote - The influencer game: a new era of storytelling
Sophie Clarke, Social Media Manager EMEA, Radisson Hotel Group, Belgium
Starting from 11:10 AM
Panel: Searching for the ROI in trends like local, digital, simple, individual, smart
Robert Gasser, General Manager, Courtyard by Marriott Belgrade City Center, Serbia
Lloyd Cole, Director of Operations, The Chelsea Harbour Hotel, United Kingdom (TBC)
Starting from 11:50 AM
Coffee Break & Croissants
Speed networking from 12:20
Starting from 13:30 AM
Case study: Kempinski Discovery - our story of local experience redemption
Petra Zierer, Marketing & E-commerce Executive, Kempinski Palace Portorož, Slovenia
DAY TWO - FRIDAY, NOVEMBER 9
A vision of hospitality trends for tomorrow
Starting from 10:10 AM
Keynote - Enriching guests' digital experience in hotels: How far can we go and who cares?
TBC
Starting from 12:00 AM
Panel: Guest transportation today vs. tomorrow - How to plan ahead to attract more guests in the future?
TBC
Starting from 16:00 AM
The Best Networker Award & Best Exhibitor Award
For the first time at Best Stay, will be giving away 2 very special awards: One for the Best Networker , ie. a person who networked the most during the event, and one for the Best Exhibitor , a company that showcased their products or services in the best way, interacted
with the audience most and impressed most of our speakers - Stay tuned for more information!
Starting from 16:20 AM
Panel: What do we expect to see in the next five to ten years in hospitality? How to get the most out of what the future brings?
Alexander Schneider, Vice President, Nikki Beach Hotels & Resorts EMEA, UAE
Judit Sipos, Guest Relations Executive, The Ritz-Carlton Budapest, Hungary (TBC)
English (UK)