Director of the quality sector, Valamar Riviera
TEA PESTOTNIK PREBEG
Director of the quality sector, Valamar Riviera
After completing a Master's degree in Finance at the University in Paris (Pantheon-Sorbonne) in 2003 and the MSc in International Hospitality Management in Paris in 2005, Tea Pestotnik Prebeg continued her career in Croatia.Since 2006, Tea started her career in Valamar as a hotel director at Valamar Diamant in Poreč. She spent 6 years as Managing Director of Revenue for the Valamar Group and successfully implemented the Company's Revenue Management. In order to link France and Croatia, she was also the president of the French Association in Croatia (Union des Francais de l'Etranger), and today is still an active member. Since the beginning of this year, Tea is in the position of Director of Quality Sector in the Valamar Riviera. Vast experience in luxury hotel chains, such as Relais & Chateaux in Paris and work at Valamar in operations and corporate services, makes it easier for her to work as a Quality Director in order to improve service and product excellence in accordance with world standards. Quality management in Valamar includes consistently delivering excellent customer service according to the standards set. The quality of the service is measured by monitoring the guests' satisfaction then using these results as the basis for the hotel management business. Valamar Riviera is the leading hotel company in Croatia with 30 hotels & summer resorts and 15 camping resorts.