Interview with Joze Tomaš | general manager at Hotel Park Split
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Meet Joze Tomaš who will give a talk about Hotel Park Split and their luxury story from 1921 until today, at this year’s event. Few weeks ago, we met up with him to chat about his upcoming role at Best Stay 2017 conference.
What are you most looking forward to with regards to Best Stay event taking place at Hotel Park Split, and your participation on the programme this year?
What I’m really looking forward to are high quality speakers who are coming to the event this year from all over the world, as we will be able to exchange experiences about the same or similar segment of (luxury) tourism. What is really interesting is how luxury tourism can be perceived in a simple manner by raising the star accreditation of the hotel and thinking that will turn it into a luxury hotel, but the reality is that there is so much more to it, such as a whole team of quality personnel available 24 hours a day. We get recognition for this when guests compare and rate us next to the best global hotels, for example in the US, on Santorini, in Monaco or Nice. Therefore, luxury is a global story. It is a segment where each new piece of information is very welcome, in order to keep on top of the trends.
What do you think about the current state of luxury tourism in Croatia and the region?
I do believe that the current state of luxury tourism, but by that I do really mean real luxury tourism, has still not been developed to its full potential. For luxury guests, there is still not enough on offer, starting from the shopping experience, to gastronomy, and much further. There is potentially a high level of quality that we’ve achieved in this region, but for real luxury we still have a long way to go and therefore conferences like Best Stay are excellent as they can bring us all up to speed.
At the conference, you will make a presentation about Hotel Park, can you tell us a little bit more about what you will focus on in your presentation?
I believe that it will be a combination of what I’ve talked about here and a perspective on how we have a challenging tourism season in front of us. I will definitely throw in a few practical tips as best practice examples. Overall I see this as an opportunity for lifelong learning and reaching a higher level of maturity, as this is a sector where only the sky is a limit when it comes to luxury, as is the case when it comes to the demands of our luxury guests.